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T&Cs

Terms & Conditions

Please make sure you read the Terms & Conditions (T&C) carefully. We may occasionally change the T&C, therefore, please make sure you check back often. If you do not agree to changes made to the T&Cs, then you should immediately stop using the site. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use. ​

The term "Candyass Clubwear" or "I" or "we" or "they" or "our" refers to the owner of the website. The term "you" refers to the user or viewer of our website. ​

Orders

Items are custom made, please ensure you choose your correct size and measurements (where required). If you are unsure, please get in touch or check out the Size Guide.

Maximum lead time for web orders to be processed (unless specifically discussed) 10 working days. Although most fabric is in stock, some materials may need to be ordered to specify your needs, and multiple orders can take a little extra time. Please take this into consideration when making your purchase. I will keep you as up to date as possible with the process of your order. If you require an order within a shorter time frame, please get in touch.

Once your order is paid for, you will receive a confirmation email. Work on an order will not commence until payment has cleared through your chosen payment method. ​

Colours

I do my very best to represent products accurately in the photography, however, as I have no control over customers' monitor/mobile settings (resolution, colours, etc.) I am unable to guarantee colours will be exactly as they appear on the website. ​


Returns

As items are custom made, I do not except returns unless an item is damaged or faulty. All clothing is hand finished and all items are fully inspected before they are shipped. In the unlikely event something should be damaged or faulty, you can return it within fourteen days of the dispatch date with your receipt. Due to the custom nature of goods, returns are unavailable.

You, the buyer, are liable for any postage costs to return the goods. Please remember to ask the Post Office for a proof of posting certificate and keep it safe, I cannot refund any money if I do not receive your parcel. Once I receive the returned goods, they will be fully inspected. A full refund will be issued minus any shipping costs. ​

Returns address: Candyass Clubwear, 2 Everest Road, Cheltenham, Gloucestershire, GL53 9LG ​


Pricing

I try to make sure that the prices on candyassclubwear.co.uk are accurate and quoted in UK Pounds. Delivery costs are automatically displayed before you submit your payment details, based on the delivery address and shipping method you choose.

Non-EU customers are responsible for Import Duty/Tax in their respective countries. I am unable to advise you what these costs will be. ​


Data Protection

Candyass Clubwear will not pass on or use ANY of the information you give during your purchase. Your details will be stored within a database according to the terms of the Data Protection Act 1984.​

Last updated: October 2017